Refund Policy

Last updated: January 1, 2026

1. Digital Products

Since our products are digital (e-books, templates, Custom GPTs), refunds are only available under certain conditions.

2. Refund Conditions

A refund can be processed if the product cannot be accessed after successful payment verification. Contact support within 7 days of purchase.

3. Refund Process

Refunds are processed within 5-7 business days after approval. Funds will be returned to the original payment method.

4. Contact Us

To request a refund, please contact us at mentari@mentarich.com.